This document explains how spingo uses cookies and similar tracking technologies to provide a secure and personalized experience for our users in Malaysia.
What Are Cookies?
Cookies are small text files that a website places on your computer or mobile device when you visit. They act as a memory for the website, allowing it to recognize your device and remember certain information about your visit. In addition to standard cookies, we may use similar technologies such as local storage (which stores data on your device for longer periods) and tracking pixels (tiny invisible images that notify us when a page has been loaded).
For a gambling platform, these technologies are vital. They ensure that your session remains secure while you navigate the game lobby, allow the site to remember that you have completed a spingo login, and help us prevent fraudulent activity by identifying unusual patterns across different devices. Without these tools, the platform would treat every page refresh as a completely new visit, making it impossible to maintain a consistent user account state.
Types of Cookies We Use
We categorize our cookies based on their purpose. Some are strictly necessary for the site to function, while others are used to improve the overall user experience or for analytical purposes.
Essential Cookies
These are required for the basic operation of the website. They handle secure authentication and allow you to access your account. For example, they remember your login state as you move between the home page and the cashier.
Required
Performance Cookies
These collect anonymous data on how visitors interact with our pages. This helps us see which sections of the site are most popular and where users might be facing technical difficulties, allowing us to optimize site speed.
Optional
Functional Cookies
These allow the site to remember choices you've made, such as your preferred display currency (MYR) or your layout settings in the game lobby, so you don't have to reset them every time you visit.
Optional
Targeting Cookies
These are used to deliver content and advertisements that are more relevant to your interests. They track your browsing habits to ensure the offers you see are tailored to your preferences.
Optional
How We Use Cookies
Our use of cookies is focused on security, efficiency, and personalization. We implement these technologies for the following specific purposes:
Session Security
Maintaining your authenticated state so you remain logged in while exploring different games.
Preference Tracking
Storing your choice of currency and language to ensure a seamless transition across pages.
Fraud Prevention
Detecting multi-account creation and preventing automated bots from accessing the platform.
Usage Analysis
Measuring which pages are most frequently used to improve our user interface and navigation.
Third-Party Cookies
In some instances, cookies are placed on your device by partners who provide services to spingo. These third parties may include analytics providers who help us track site traffic, advertising partners who manage our promotional reach, and specialized security services that help us validate payments and prevent fraud. Because these cookies are managed by external entities, we do not have direct control over them. Each of these service providers maintains its own privacy and cookie policy, which we encourage you to review if you wish to opt out of their specific tracking methods.
How to Manage or Disable Cookies
Browser Management
Most modern browsers allow you to control how cookies are handled. You can usually find these options in the "Privacy" or "Settings" menu of your browser.
Google Chrome: Settings > Privacy and security > Third-party cookies.
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
You may also use Incognito or Private browsing modes, which delete cookies automatically once the window is closed. However, please be aware that if you block all cookies—including essential ones—key features of our site will stop working. Specifically, you will be unable to maintain a session, meaning you cannot stay logged in or complete any deposits.
Cookie Consent & Your Choices
Your control over cookies is primarily managed through your browser settings as detailed in the section above. Where the website displays a notice regarding cookie usage, you can make your initial choices there. While we aim to be transparent about our data practices, your ability to access, correct, or delete your data is subject to the protections provided by applicable laws in Malaysia.
For more comprehensive information regarding how we handle your personal data and the legal terms of using our platform, please refer to our Terms & Conditions.
Updates to This Cookie Policy
We may periodically update this policy to reflect changes in the technologies we use or to comply with new legal requirements. We do not provide individual notifications for every minor change. Instead, we update the "Last Updated" date at the top of this page. We recommend that you review this section occasionally to stay informed about how your data is handled.
Contact Information
If you have any questions regarding our use of cookies or wish to request further clarification on your privacy, please reach out to our customer support team. You can visit our support center or send an email to the address listed in the footer of this website.